Frequently Asked Questions

Q: Does Zirobook support multiple shops or locations?

Yes. Zirobook supports multi-location management with central reporting, permissions, and combined or separate store reports.

Q: Can I track shelf or storage location of products?

Yes, you can tag products with shelf or rack details so staff can quickly locate stock during billing or stock checks.

Q: Does Zirobook work offline?

Zirobook is a cloud-first system, but works smoothly even in low connectivity. Data syncs automatically once back online.

Q: Can I export reports in Excel or PDF?

Yes. All Zirobook reports can be exported in Excel (CSV/XLSX) and PDF formats, apart from being viewed in-app.

Q: Is there a free trial?

Yes, Zirobook offers a free trial. You can request access from our contact page or WhatsApp. Our team will provide a temporary super admin login to explore features.

Q: Which countries does Zirobook support?

Zirobook currently supports retailers in India and Qatar with localized invoicing formats and tax options.

Q: Can I manage customer advances and refunds?

Yes, Zirobook allows recording of advances, refunds, vendor payments and expenses under custom categories.

Question 1

Answer

Zirobook is a cloud-based billing and inventory management software designed for small businesses and retailers. It helps you create invoices, track stock, record expenses, and manage customers from anywhere.

Question 2

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Zirobook helps you record bills, payments and stock in one place so you can stop relying on paper. Create invoices, update stock, and pull reports quickly from a central account.

Question 3

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Yes — tag products by shelf or rack so staff can locate them quickly and view quantity per location when performing stock checks.

Question 4

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Record customer payments (including advances & refunds), vendor payments and expenses under custom categories. All transactions appear in reports and customer summaries.

Question 5

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Yes. Manage multiple shops from one account, set user permissions per location, and view combined or individual store reports from your laptop or tablet.

Question 6

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To start your free trial or get support, contact us via the Contact page, Instagram , or WhatsApp . Our team will create a new account with temporary super admin access, allowing you to explore all features of the application.

Question 7

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Zirobook works best on desktops and tablets. Mobile access is supported via browser, though we recommend a larger screen for full reporting and inventory management features.

Question 8

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Yes. Zirobook is cloud-based and uses secure servers with regular backups. Your data is protected with encryption and access is role-based, ensuring only authorized staff can view or update information.

Question 9

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Yes! You can easily add your branding, choose your preferred invoice template, customize the footer, and create bilingual invoices and reports—tailored to your business.

Question 10

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Zirobook currently supports businesses in India and Qatar, with billing formats, currency, and reports designed for these regions. Bilingual output is also available for invoices.

Question 11

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Yes. ZiroBook supports GST-compliant invoicing with accurate tax calculations and GST-ready reports to help you stay compliant with Indian tax regulations.

Question 12

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Zirobook offers affordable subscription plans suitable for small retailers. Contact our sales team for the latest pricing in India and Qatar. No hidden charges, and onboarding support is included.